Scott-Dibben Chemist endeavours to process orders as quickly as possible. Most orders will be dispatched by the following business day, providing that products are in stock, the order doesn't contain prescriptions or scheduled Pharmacist lines and that the order is received prior to 12pm AEST.

You will be notified via email if there are any delays in obtaining any items on your order.

If your order contains a prescription or scheduled Pharmacist lines, the shipping for your full order will be within 1 day of receipt of the original script. When sending a prescription to us, allow sufficient time for the prescription to reach us and for the order to be sent back.

All orders will only be dispatched once your payment has cleared. All our product pricing and shipping costs are in AUD $.

For delivery time frames please refer to our Australia Post guide below. Please be aware shipping is only released Monday to Friday and excludes Public Holidays. Delivery times may be longer than normal during popular promotional periods, seasonal events or due to public holidays.

For the privacy and security of our customers all deliveries will be made in plain unmarked boxes that will only be labelled with your shipping information and our sender details as per Scott-Dibben Chemist.

Postage and Handling for orders

Australia Post is our preferred carrier for all orders. We currently ship within Australia wide.

Standard Australia Post shipping within Australia

Allow 2 - 8 working days from the date we ship your order (depending on where you live in Australia).

Express Post within Australia

Allow 1-3 working days from the date we ship your order (next business day delivery cannot be guaranteed outside the Express Post network